Are you looking for a friendly face to chat over a cup of tea? If so, you are welcome to our be-a-friend service.

What does the service offer?

1. Be-a-friend visits

Our Be-a-friend service aims to connect volunteers with older people who live on their own. Our coordinator will personally introduce them, and the volunteer will visit, usually each week, perhaps for a cup of tea, sharing news, going for a walk, or playing cards – just like a good friend would!

2. Telephone befriending

Our dedicated volunteers will regularly call to connect with our elders who are known to the project and are not currently being visited.

Who can benefit from the service?

Our service is tailored for individuals who are over 60 years old and living alone.

Who are the befriending volunteers?

Our befriending volunteers are chosen by our coordinator. They are DBS checked and receive continuous training and support to ensure the highest quality of service for all our users.

How to access the service?

If you would like to refer yourself or a friend, family member or client to the befriending service, please contact our volunteer manager Ersilia on 07754 111 020 or email She will be happy to help you and answer any questions you might have. You can also click here to fill in the referral form.


If you have a couple of hours once a week or month and you would like to volunteer to support this project, please contact Ersilia and she would be happy to give you more information and answer any questions. You can also click here to register your interest in volunteering.

Find us

BIAS Brent,
379-381 High Road,
London, NW10 2JR

Call us

0208 459 6655

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